Shipping and Returns
Where?
We have free worldwide shipping. All of our products are dispatched from our head office in Hong Kong. We have the option of expedited FedEx Shipping.
When?
Shipment normally takes 5-7 working days after order, depending on the Country of shipment. Once shipped from our office, we will provide a tracking number for your satisfaction. Since we ship as fast as possible, typically we are unable to modify or cancel orders once placed, but we will try our best. Please do contact us for any further assistance.
How and who?
We use the best shipment companies in the world, and we bear all costs associated to standard shipment (except duties and taxes). We ensure your product gets delivered in a timely and professional manner. We also have the options of Insured FedEx Shipping.
Returns
Since all of our pieces are limited and high in demand, typically we wouldn't accept returns. For any custom pieces or limited editions, we don't accept returns. However in exceptional circumstances, we may allow returns at our discretion, and provide either a partial refund or store credit (less shipping, fees and taxes). Please do contact us via e-mail info@fyoro.com